Have you ever wanted to know how many more sales you could make if you could just reach one more person per day or hour? What if you made more connections with a live person? What if you could get past 1 more gate keeper a day? What if you could keep one more decision maker on the phone?
 

 

 

Our coaching plan is one of the best in use today. One area of opportunity that could possibly be improved on would be showing the representatives the impact of altering the behavior of a specific element in the key performance indicators.

By keeping all ratios constant (based on past trends we are already tracking) and altering one (or several) specific indicators and coaching to the best practices which have proven to be successful, we can show a desired outcome and quantify the results through the use of our current coaching model. We can not only demonstrate the increase in individual key performance indicators, actual production and we can show an increase in individual incentive. We can increase employee awareness and ownership of their individual responsibility to continued improvement.

Directions: Enter as many variables on the top that are tracked. Enter the values you can change on the left hand side preceded by a + sign.

Eg. T&A You: work 1 hour extra (per unit of time eg. week, day, month or year).
Eg. Talk Time: You spend more time being productive.
Eg. Dials: You make more dials.
Call (877) 268-1214 for more details.

T&A Hours: Time and attendance
Talk Time: Productive time on phone
Dials: Phone calls placed
Contacts: Number of people who answer
DM's: Decision makers reached		 Dialogs: Conversations with qualified decision makers
Position: Positioning value to decision maker
Close: Attempt to close decision maker
Sale: Successful negotiation of purchase

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